Privacy Policy

1. Information You Provide

To use My Plan Companion, you may provide:

• Account and profile information (such as your name and email)
• Preparedness information you choose to enter
• Information about family members, dependents, and pets
• Wishes, instructions, and preferences
• MPC Access invitation information (names and email addresses for invitations)
• Document metadata and any documents you choose to upload
• Location, city, address, or search information you voluntarily provide for location-based provider searches
• Service-provider searches and selections
• Purchase and refund-related information
• Information associated with account recovery and security features
• Support and refund request information

My Plan Companion specifically warns users not to store Social Security numbers, passwords, PINs, recovery phrases, credentials, or sensitive access codes. We do not request these and ask that you do not enter them.

2. How Information Is Used

We use the information you provide to:

• Provide preparedness assessments
• Generate personalized preparedness views, roadmaps, and planning paths
• Organize and save your plan
• Enable MPC Access sharing when you choose it
• Operate Legacy Access and recovery features
• Operate provider-directory and location-based search
• Process purchases and refund requests
• Send transactional and security communications (such as Legacy Access alerts)
• Maintain and improve the service and its security

3. Sharing

My Plan Companion does not make your plan public by default. Your plan is private to you unless and until you choose to share it.

You decide which Trusted Contacts can see which parts of your plan. Within each shared category, you choose whether a contact has:

• Limited Details access: a condensed overview of the shared information
• Full Details access: the full saved information within the shared categories

Sharing a category does not automatically mean uploaded documents are shared. Document access requires applicable authorization. Because you deliberately share information with Trusted Contacts, your information is not "never shared." It is shared only when and how you choose.

4. Document Security

• Documents uploaded to eligible plans are stored in private storage rather than permanent public links.
• Access to documents is checked when a request is made.
• When authorized access is granted, temporary access links are used.
• Access links expire and are not reusable indefinitely.

We do not publish implementation details that could weaken document security.

5. Payment Information

Payment processing is handled through Stripe, a third-party payment provider. My Plan Companion does not store your full payment-card numbers. Stripe handles the secure processing of your payment. MPC may retain transaction information received or generated through payment processing, such as the purchased plan, transaction or payment status, amount, currency, transaction identifiers, and refund information, for account and support purposes.

6. Third-Party Services

My Plan Companion uses third-party service providers for functions that may include:

• Payment processing (Stripe)
• Location and provider-directory functionality (Google, including Google Places)
• Hosting and infrastructure
• Authentication
• Email delivery
• Analytics and technical operations where applicable

These providers process information as needed to provide their services. This list is not exhaustive.

7. Email

We may send transactional emails for:

• MPC Access invitations
• Recovery email verification
• Security notifications (such as Legacy Access activity)
• Account and service communications

8. Security

We use administrative, technical, and organizational measures intended to protect information. No system is completely secure, and we cannot guarantee absolute security. We encourage you to protect your account credentials, Legacy Key, and Recovery Code.

9. Technical Information, Cookies, and Logging

My Plan Companion and its service providers may collect or use certain technical information, which may include:

• Browser and device information
• Authentication and security logs (such as records of MPC Access and Legacy Access activity)
• Cookies or local storage used by the app or its third-party services
• Error and diagnostic information

This information is used to operate, secure, and maintain the service.

10. Data Retention

We retain your information for as long as needed to provide the service, comply with legal obligations, maintain security, and based on your account status. We do not specify a fixed retention period because retention depends on the type of information, how you use the service, and applicable legal requirements. If you have specific questions about data retention, support contact information will be provided through MyPlanCompanion.com.

11. Your Choices

You have the following controls:

• Edit your plan information at any time
• Change or revoke MPC Access
• Delete documents you have uploaded where supported
• Manage your Legacy Access settings
• Manage sharing categories and access levels for each person with MPC Access

12. Children's Information

My Plan Companion is intended for adult users. Adults may enter information about minor children or dependents as part of their preparedness plan. Minors do not independently create MPC plans or accounts through the dependent feature.

13. Policy Changes

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "last updated" date and provide reasonable notice where appropriate. Your continued use of My Plan Companion after changes take effect constitutes acceptance of the updated policy.

14. Contact

Support contact information will be provided through MyPlanCompanion.com.